FREQUENTLY ASKED QUESTIONS

Biofreeze provides pain relief through the power of cold therapy. Applying Biofreeze to your skin creates a cooling sensation that helps block the pain signals from your brain. This cooling effect is from menthol, which activates cold receptors in your skin. As a result, you feel less pain.

This makes Biofreeze an effective and targeted solution for relieving muscle and joint pain.

Biofreeze temporarily relieves minor aches and muscle and joint pains associated with simple backaches, sprains, strains, bruises, or arthritis. Biofreeze can be used as a treatment. It is particularly useful as an alternative to ice or ice packs in the early pain stage.

Biofreeze is fast-acting, long-lasting, and temporarily relieves minor aches and pains of muscles and joints associated with simple backache, arthritis, strains, bruises, and sprains.

Using Biofreeze depends on whether you apply it in gel format, roll-on, patch, or cream. First, make sure you read the packaging instructions. When using the gel, squeeze some Biofreeze on the palm of your hand and rub it onto the painful area.

When using the patch, ensure it is applied to the skin only and that the affected area is clean and dry. Remove the backing from the patch and apply it to the affected area. Leave the patch on for up to 8 hours. Wash your hands afterward.

Biofreeze gel and roll-on are suitable for adults and children from 2 years and up.² Biofreeze spray, patch, and cream forms are suitable from 12 years on.²

Children younger than 2 years old should not use Biofreeze. Please consult your doctor if you are pregnant or breastfeeding or if you have allergies or sensitive skin.

Biofreeze gel and roll-on can be used on adults and children 2 years old of age and older. Biofreeze spray, patch, foam, and cream forms can be used on adults and children 12 years and older. Consult a physician for children younger than these ages. If a child (or adult) accidentally ingests Biofreeze, get medical help or contact a Poison Control Center right away.

Biofreeze is the #1 clinically recommended* menthol topical pain relief brand.

*Based on a survey of Clinicians: chiropractors, podiatrists, physical therapists, massage therapists, retail pharmacists, and athletic trainers, of OTC topical pain relief products (Ipsos Clinician Survey, 2023)

Biofreeze does not include any NSAIDs (nonsteroidal anti-inflammatory drugs).

As per usage instructions, apply 3-4 times daily; do not use more often than this unless advised by a medical professional.²

Consider pain type and location. Biofreeze is available in topical formats that are convenient but offer different benefits. The roll-on allows targeted application on smaller areas, such as the neck³. The gel can be applied to larger areas, massaging the product into the skin. The spray is suitable for application to many areas, particularly hard-to-reach areas or large areas that require relief, such as the leg or back. The patch is a mess-free option with up to 8 hours of targeted pain relief.

It’s important to secure your Biofreeze safely and out of reach of children. How to store it is easy: put it in a cool, dry place away from direct sunlight.² Keep away from a source of heat or an open flame.²

Yes, Biofreeze 2.5 oz. roll-on, 3 oz. gel, 3 oz. spray, 3 oz. cream, and patches can all be taken on an airplane according to the TSA 3-1-1 liquid rule. Larger sizes must be packed in your checked luggage.

Biofreeze temporarily relieves minor aches and pains of muscles. It provides pain alleviation after application of muscles and joints associated with: simple backache, arthritis, strains, bruises, sprains. Biofreeze offers several formats including gels, patches,  creams, and sprays.

If pregnant or breastfeeding, ask a health professional before use.

All Biofreeze products can be applied 3-4 times daily for between 6-8 hours of relief.

Biofreeze is not an anti-inflammatory as it does not contain active anti-inflammatory ingredients. Instead, it utilizes menthol to create a cooling sensation that distracts the brain from pain.

Biofreeze is available at all large retailers such as Walmart, Amazon, Target, CVS, and Walgreens.  Visit the product pages to find nearest retailer carrying the desired item.

Format is a personal preference.  Gel is great for large area applications while spray provides a mess free spray for hard to reach areas.